| Customers: Build carat Nizhny Novgorod; Construction and industry of construction materials Contractors: Business Navigator, KG (Monitor CRM) Product: Monitor CRMProject date: 2013/04 - 2013/05
Number of licenses: 3
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The Monitor CRM company completed the project on implementation of the Monitor CRM program in Karat Stroy LLC, the company reported on May 14, 2013.
Acquaintance - the main thing
In the company the full-function CRM solution of the initial Monitor CRM 4.0 Pilot level is set and configured.
Implementation priority - acquaintance to CRM programs, it causes the choice of a specific configuration, she allowed the company without essential finance costs to estimate efficiency of CRM technologies, first of all, at customer interaction and partners.
Implementation
Within implementation setup of three jobs is performed (1 - "Professional", 2 - "Standard"), import of the customer base from the MS Excel is made, individual interfaces and reports are configured for the head and managers.
Employees were trained and apply functionality of Monitor CRM within business processes.
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