Lush implements in shops the solution TeamViewer as a management tool

The TeamViewer company carried out upgrade of management of 43 shops of cosmetic company LUSH in Germany and the Czech Republic by the implementing solution TeamViewer Touch, the press service of developer reported on June 5, 2013.

Way

After consultation with IT service provider the decision for benefit of the program for remote access of TeamViewer installed in the test mode is made. The powerful benefits offered TeamViewer became obvious in unusually simple installation and functionality, in accuracy conforming to requirements of LUSH. Also Lushponravilas companies model of a disposable payment for the license without subsequent costs. Now about ten employees at the main office of LUSH company in Messhtetten and also the external supplier of IT services regularly use the solution.

Result

TeamViewer software installation on computers of users in shops and LUSH regional office helped to resolve a number of tasks:

• Optimization of service of the cash systems by means of remote access is performed.
• The logical management system for transfer of sales statements and carrying out the analysis of the range is created.
• Access to the Central Information System for all employees without considerable internal IT conversions is provided.

"Advantages of use of TeamViewer are obvious. Having excluded need of arrival to the central office at the weekend, we save more than five working hours monthly. At the same time reducing costs for IT support is measured by four-digit digits. Employees in shops are happy that now they can receive much quicker the help in the solution of technical issues" — Katja Kreß, the director of the company LUSH GmbH (Germany) noted.

The solution considerably simplified management by transfer of sales statements and carrying out the analysis of the range. Check by the employee of data transmission at the weekend now can be executed far off. In case of errors in the software of a computer and cash system employees of a support service of the producer can get access directly.