Mailbrand relied on cloud CRM and carried out the Russia's first implementation

The logistic company Mailbrand implemented a customer relationship management system of Microsoft Dynamics CRM Online. The partner in implementation - CORUS Consulting Group, the press service of the company reported on June 26, 2013.

Start

"Microsoft Dynamics CRM Online is the excellent solution of the leader of the IT market having understanding of requirements of modern business. Thanks to the fact that it is a cloud service we stop being "tied" to office and we can work from any convenient location. For us, as the developing company, this very serious advantage: in process of a staff increase of employees we do not need to look for new, more spacious office quickly any more. In turn employees can select the most optimal for them the diagram and rate of work", - Alexey Medvedev, the managing partner of Mailbrand company noted.

Justification post factum

As a part of a cloud CRM system of Microsoft there are all tools necessary for effective sales and building of long-term customer relations. Besides, the company management can analyze the received results and on their basis to define key performance indicators (Key Performance Indicators, KPI) the employees.

"This the first project on implementation CRM of Online for "CORUS Consulting" and the first implementation of the cloud version Microsoft Dynamics CRM in the Russian logistics, - emphasized Maria Bar-Biryukova, the Head of Department CRM CORUS Consulting Mailbrand of.-Sleduyet polagat, chto v blizhayshee vremya primeru kompanii posleduyut drugiye organizatsii, dlya kotorykh vnedreniye on-premise versii do sikh por bylo nedostupnym iz-za vysokoy stoimosti infrastruktury ili tekhnicheskikh ogranicheny. Kak servisnaya IT-kompaniya, my stremimsya k tomu, chtoby nashi resheniya pomogali polzovatelyam rabotat bystree i udobnee, a businessu nashikh kliyentov-stanovitsya bolee client-oriyentirovannym i gibkim. My rady predlozhit rynku novy produkt Microsoft, sozdanny v sootvetstvii s poslednimi tendentsiyami razrabotki prilozheny i sochetayushchy v sebe prostotu i udobstvo ispolzovaniya, skorost vnedreniya i dostupnuyu tsenu Group.