| Customers: CobraTelecom (Kobratelekom) Moscow; Telecommunication and communication Contractors: Cognitive Technologies (Cognitive technologies) Product: E1 EuphratesНа базе: Сognitive Nexus Project date: 2013/07
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Cognitive Technologies companies and Kobratelekom LLC signed the agreement on acquisition of licenses of a CRM configuration of the automated control system for business processes "E1 Euphrates", the press service of vendor reported on July 17, 2013.
Quality requirement
For effective customer interaction there was a need for new technologies, and the company management Kobratelekom made the decision on purchase of the automation system of business processes "E1 Euphrates".
Value
Uniqueness of a system "E1 Euphrates" that it allows to maintain the unified register of clients and to save all history of the works connected with each of them. At the same time for Kobratelekom CRM- the configuration "E1 Euphrates" allows to control employee performance and creates the transparent scheme of distribution of clients between managers of the company.
Hopes
By a preliminary estimate, in Kobratelekom increase in speed of approval of agreements, drawing of accounts and signing of supplementary agreements more than by 3 times is expected.
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