PWS Management of IT resources

The standard solution "PWS Management of IT resources" automates processes of inventory program and the hardware of jobs of users of an information system and also allows to give them technical support remotely.

The companies even more often should face a task of management of difficult distributed environments in more and more severe conditions. Analysts counted that IT specialists can spend up to 70% of working time for "manual" support of the existing information system, including control of the equipment, the solution of technical issues of users and installation of updates. In the conditions of heterogeneity of IT infrastructures and applications changing according to tasks of business, costs for "manual" deployment of software packages, technical support, control program and hardware become even higher. And here to the forefront there is an automation of these processes as the efficiency of mass deployment of basic software products is one of instruments of minimization of failures in business processes and cost reduction on service of IT infrastructure. Understanding what IT resources the company has (as in terms of software, and "iron"), allows to predict the need for expansion of the IT park, to plan and optimize expenses. The automated deployment of application packages significantly increases efficiency of IT service and the security level due to control of the set software. Automation of remote user support helps to solve quickly arising problems, saving time of IT specialists.

The standard solution "PWS Management of IT resources" allows to carry out inventory and to manage far off IT infrastructure of the company: to quickly obtain information on a condition of equipment and the software of jobs of users, to make inventory reports, to control and manage far off functioning of servers and workstations, etc. For implementation of these numerous functions the Pingwin Software company integrated in proposed solution several products open source, including OCS Inventory NG (a subsystem of inventory and management of software), VNC Server (a subsystem of remote control servers and workstations), and developed the system of reports. A system differs in convenience of using (control is exercised via the web interface) and universality: works in heterogeneous IT environments, has the high performance and scalability, allowing to inventory up to 1,000,000 computers a day. Besides, thanks to lack of royalties for program components, use of the solution Pingwin Software provides significant economy in comparison with similar proprietary solutions. Economic effect at a large number of the automated jobs therefore such systems will suit large corporations and the organizations with a large number of jobs is especially noticeable.