Subway Taxi service of the Saratov region (Infinity Taxi)

For achievement of high rates of work of own vehicle fleet it was necessary to automate as much as possible call acceptance, processing and order placement and also to organize control over work of dispatching service and drivers.

'We considered different software developers. Having compared all offers - selected Infinity Taxi, - Anton Zonov, the CEO Metro tells. – We were attracted by flexibility of the solution and individual approach of Weathervane Sale to the clients. Specialists of Weathervane Sale added that feature set which answers requests of our taxi service to a basic configuration of the program. And it is not necessary to us ruble over the cost of the standard solution. System implementation demanded time, but we were ready to innovations. The result exceeded our expectations!'.

In taxi service following features of Infinity Taxi are successfully implemented:

• automatic distribution of incoming calls between operators;
• the notification of clients about an order status;
• complex control of taxi drivers:
  • motion speed;
  • a run for any period;
  • stay to lines and breaks;
  • penalties for violation of the high-speed mode and working schedules.
  • detailed reports on work of dispatching office, the number of the processed orders.

The company services more than 1500 orders a day, on change about 70 cars and four managers reside. Control of work of drivers significantly helped to lower costs and to increase customer service quality.