Maykor provides maintenance of a control and cash and printing equipment of Терминал.ру

MAYKOR, group of federal scale in the field of service and outsourcing of the IT and engineering systems, provides maintenance of a control and cash and printing equipment of federal retail network of electronics and Терминал.ру home appliances in the mode of "one window".

Technical support which includes carrying out scheduled service works and the solution of the emergency technical issues, in particular failure handling in functioning of the equipment is provided to the customer. All works are carried out on site operation of the equipment in the optimal time fixed in SLA. The geography of rendering services covers the Volga, Siberian, Ural and Southern federal districts today. Thanks to the flexible service contract, Терминал.ру can make any changes to the park of the serviced equipment and at the same time receive service in necessary volume and also at the high level of quality.

"One of competitive advantages of Терминал.ру retail network – low price policy therefore our format of business means the maximum reduction of non-core expenses. As one of cost optimization tools we decided to use outsourcing of technical support of the equipment. A choice was made for benefit of MAYKOR service provider as it can provide service not only the cash registers, but also office equipment in all regions of presence of our network", - Tsuvarev Vadim, the CIO of "Терминал.ру" emphasized.