2Day Telecom implements the OSS solution

On October 2, 2013 the Priokom company announced implementation of the complex OSS solution for the telecommunication operator "2Day Telecom".

Project Progress

The technological solution of Priokom company automates processes of provision of services of broadband access to subscribers "2Day Telecom", collecting, accounting and updating of data on network equipment are provided. The solution also helps to manage and carry out tasks of configuring, setup and control of parameters of elements of network with the automatic mode.

As a part of the OSS solution the web portal helping call center operators to control a condition of equipment and technical parameters of services of subscribers in real time is implemented.

Within the project the Priokom command executed solution integration with the existing systems of the company "2Day Telecom" - CRM, billing and a system of accounting of network resources.

"Process automation of service of network equipment and subscriber support allows to increase quality of the provided services, to reduce influence of a human factor and real costs for support and development of network, - Alexey Slitenko, the chief of the department of development of the information systems "Priokom" noted. – Our system is directed to minimizing simple and routine transactions of employees "2Day Telecom" and to increase quality and reliability of services of broadband access in the Internet".

"We as one of chief operators, we aim to automate technology processes which are directed to quality improvement of provision of services to our clients. The new OSS solution of the system integrator of Ukraine Prioky will be used for reduction of time of the solution of the incidents connected with subscriber services and improvement of comfortable conditions of use of service "The Internet of the house", - Victor Griban, the CEO of the company "2Day Telecom" emphasized.