Ying - the Cube-ator

Ying - the Cube-ator provides integrated management of processes of operation of IT services. The solution does not require additional interfaces for management of identification and access to end users and IT employees.

On November 6, 2013 InfraManager LLC companies and Trastvers LLC announced the conclusion of strategic partnership within the project of an output to the market of integrated solution Ying - the Cube-ator.

Description

Ying - the Cube-ator will help customers:

• provide the uniform portal of order taking on any IT questions: from the order of the equipment before providing access to business applications taking into account internal regulations of information security
• centralize accounting and management of all requests of users taking into account all internal regulations of a company performance
• automate routine IT operations on accomplishment of the requests connected with creation of accounts, providing / change of access rights
• shift to a system support of regulations of information security on compliance of the granted access rights to corporate politicians
• guarantee observance the politician of providing access rights due to automatic audit granted accesses to users in real time.

The integrated solution does not require additional interfaces for management of identification and access to use. Employees can see all the requests or tasks in the uniform list. At the same time employees of information security can use the developed means for determination and control of security policies.

Advantages

• Automated management of key processes of ITIL - Incident management, Event management, Management of service requests, Problem management, Access control
• Minimum of interfaces with which IT employees and other divisions within operation of IT services work
• Relevance of data and disposal of need of their duplication
• The complete information for decision-making in any request in any process
• Qualitatively new level of a customer support