The name of the base system (platform): | Microsoft Dynamics CRM |
Developers: | Quadrium |
Branches: | Financial services, investments and audit |
Technology: | CRM |
Quadrium ActiveView is the software product working running Microsoft Dynamic CRM and intended for automation of front office problems of financial institutions.
Functional structure of Quadrium ActiveView:
Quadrium ActiveView Client Register is work process optimization with the potential and existing clients of bank
Quadrium ActiveView Debt Collection is service of the business processes of bank connected taking into account and processing of arrears according to credit obligations
Quadrium ActiveView Loan Conveyor is the credit pipeline capable it is effective to solve problems in the field of stream processing of requests for retail products of credit institution
Quadrium ActiveView Call Center is process automation of customer service of the organization by means of telephony, using the data which are saved up in Quadrium ActiveView
Quadrium ActiveView Service Desk is multi-channel processing of customer appeals means of telephony, e-mail, messengers, etc., using the data which are saved up in Quadrium ActiveView
Quadrium ActiveView Integrated Marketing is process automation of cross and new sales of credit institution to clients
Quadrium ActiveView Product Sales is process automation of sales of products of credit institution to corporate clients and also clients of private-banking
Quadrium ActiveView SIEI - use of requests to federal bodies as in the implemented business processes in the automatic mode (for example, within the credit pipeline), and implementation of a workplace of operators for accomplishment of manual requests
Options and integration - ready modules of integration with popular banking systems