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Project

Sberbank of the Russian Federation implements means of fight against Internet fraud

Customers: Sberbank of the Russian Federation

Moscow; Financial services, investments and audit

Contractors: AMT Group
Product: RSA Transaction Monitoring and Adaptive Authentication

Project date: 2013/08  - 2013/11

Content

On November 19, 2013 AMT Group reported: in Sberbank of Russia the large project of implementation of the automated solution on fight against Internet fraud (fraud-monitoring) constructed on the RSA Transaction Monitoring & Adaptive Authentication platform came to the end. The integrator of the project is AMT Group company.

Project Tasks

The choice of the technological solution is caused by its ample opportunities, such as high performance of the solution for processing in the online mode of large volumes of data, existence of ready procedures for embedding to electronic canals for more effective fight. One of keyword parameters of a system - its capability of identification of fraudulent activity on unknown at the moment to schemes of implementation of the attack. The solution gives the chance to use online instruments of integration with the systems of remote banking for instant response to the possible attacks at the time of transaction accomplishment. Important aspect - use of the commonly accepted mechanisms and tools for the analysis of legitimacy of actions in electronic channels.

Use in the system of the mechanism of the self-trained Bayesian probabilistic model allows to adapt to new threats from swindlers and to provide the fastest reaction to the mass attacks. Application of means of additional multifactor authentication promotes decrease in time of prevention and investigation of fraudulent activity.

Project Progress

When choosing a system all required keyword parameters are considered, contrastive analysis of proposals of the leading suppliers is carried out. The decision on system deployment on the RSA Transaction Monitoring & Adaptive Authentication platform is as a result made. Implementation was performed by AMT Group company: the product is adapted and localized, all necessary integration works are performed.

Project Results

System implementation of fraud-monitoring became the next step to implementations of complex strategy of Sberbank of Russia in the field of counteraction to swindlers. Start in commercial operation of a system will provide additional protection against unauthorized/fraudulent activity of malefactors for more than half a million corporate clients of Sberbank using the system of remote banking in all regions of Russia.

As a result of fraud-monitoring system implementation in Sberbank of Russia multilevel protection of the remote channel within which the assessment of legitimacy of actions at a stage of authorization of the user and accomplishment of payments is carried out is created and also active counteraction at detection of suspicious transactions is provided. The obtained and processed data promotes the organization of effective investigation of incidents of the revealed suspicious payments by the staff of contact center and a security service of bank. At the same time to clients of bank additional "warranty" tools – email notifications are provided, to SMS, etc.

Flexible management by process of the analysis of the requests received on channels of remote service allows to provide timely to specialists of bank necessary data without their derivation from production process and excepting an attention overload excess information. Such result is achieved due to focal display suspicious on fraudulent transactions and complete controllability of process of the analysis and display. Clients of bank are timely notified on the revealed cases and are attracted for refining of information in suspicious cases.

"Thanks to long-term experience of RSA company in the development area of methods of identification and suppression of Internet fraud, Sberbank received not only the most advanced software on protection of remote channels of customer service, but also an opportunity to use knowledge of counteraction to malefactors accumulated by vendor", - Ivan Tsygankov, the head of development department of the products B2B of management of transaction business and attraction of financial resources of department of large and medium business of JSC Sberbank of Russia noted.
"Project implementation once again proved that modern technologies are ready to play more serious roles in security of processes of remote control of the bank account: prevent implementation of fraudulent transactions, and not just sort the effect which came true", - Ilya Mitrichev, the director of business development of department on work with corporate customers of AMT Group told.
"Every day methods of electronic fraud become all izoshchrenny. To resist, it is always necessary to be one step away ahead and also to be capable to react quickly to new calls of cyber-criminals", - Alexander Chigvintsev, the manager with partners of RSA in the territory of Russia and the CIS emphasized. – RSA proved as the company developing solutions which are capable to protect data of the largest financial institutions worldwide".