Customers: Altapress Contractors: Velez + Product: 1C:Enterprise 8. Trade management and customer relations (CRM)На базе: 1C:Enterprise 8.3 Project date: 2012/02
Number of licenses: 50
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The Following Functions Were Automated:
- Customer relationship management (CRM)
- Sales management, logistics and transport (SFM, WMS, TMS)
- Sales (sale), service, marketing
- Settlement with buyers
- Order placement of buyers
- Sales planning
- Pricing, price lists
- Work on the Adaptation of the Standard Solution
Within adaptation it was implemented:
- accounting of editions (releases, diagrams of releases, types of bands, headings, types of models);
- formations of a price according to editions (taking into account types of bands, a heading, model type);
- accounting of services (advertizing by releases and models);
- maintaining history of placement of models;
- formation of the order for development of the model;
- settlement with partners by releases;
Maintenance:
- Consultation on methodical questions of work with the program of 1C is performed
- Consultation on technical issues of work with software products of 1C is performed
- Preferential support of 1C:ITS is issued (for the first 3/6 months since the beginning of operation of 1C: Enterprise of PROF version)
The Following Tasks Were Performed:
- Creation of interfaces and sets of user rights
- Collecting and requirement analysis of the customer to an automated system
- Initial settings of standard/industry solution (program) to start accounting
- Planning of stages of works, drawing up job schedule
- Methodical ensuring specific features of accounting and management in the automation system (the requirement to adaptation)
- Technical implementation of specific features of accounting and management in the automation system (adaptation)
- Individual training at office of the customer
- Delivery of software products in office of the customer
- Consultations on the choice of the software and options of its maintenance
- Sale of the selected software products