Customers: ADS-Metall Product: 1C:CRM PROF Project date: 2013/05
Number of licenses: 16
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The Following Functions Were Automated:
- Document flow (ECM)
- Accounting and control of execution of instructions
- Time recording
- Purchases (supply) and vendor relationship management
- Settlement with suppliers
- Order placement to suppliers
- Accounting of arrival of Inventories
- Business process management and IT processes
- Business process automation
- Customer relationship management (CRM)
- Personnel management and personnel records (HRM)
- Application of different motivational schemes
- Sales management, logistics and transport (SFM, WMS, TMS)
- Sales (sale), service, marketing
- Settlement with buyers
- Wholesale
- Order placement of buyers
- Sales accounting of Inventories
- Finance, management accounting, monitoring of indicators
- Management accounting
- Financial analysis
Maintenance:
- Consultation on methodical questions of work with the program of 1C is performed
- Consultation on technical issues of work with software products of 1C is performed
Description
During the project the following systems were implemented:
- 1C: Trade Management 11 (Within the integrated solution "1C: Trade Management and customer relations" 2.0 PROF);
- 1C:CRM PROF (Within the integrated solution "1C: Trade Management and customer relations" 2.0 PROF);
- 1C: Enterprise Accounting 3.0.
And 1 and 3 systems were leased on http://myitlab.ru/1s-v-arendu/ (other licenses were located on the terms of a hosting in the same place), thanks to what regular secure access to a system was provided.
Between systems automatic exchanges of documents were adjusted.
In the CRM block were configured as standard mechanisms: a possibility of accounting of events, actions planning of employees, management of instructions, work with kliyetsky base, telemarketing, - and specific: mass request for quotations under the specific specification at a supplier group (on the basis of the mechanism of business processes). Integration of mail with CRM significantly accelerated process of drawing of accounts which go directly from 1C now. Access restriction on managers to foreign clients was configured.
Within trade functionality of a system the possibility of calculation of a motivational part of payment of managers in two directions was created: for managers and for forwarding agents. The methodological scheme of the combined purchases under the customer order at a supplier group was developed. All circuit of commodity-money document flow is configured thanks to what there was an opportunity to analyze efficiency of the company, to receive such indicators as: a gross profit, cost value of goods, the amounts of indirect expenses, a status of settlement with clients.
The Following Tasks Were Performed:
- Consultations on the choice of the software and options of its maintenance
- Software installation on the customer's computers
- Collecting and requirement analysis of the customer to an automated system
- Planning of stages of works, drawing up job schedule
- Integration with other systems based on 1C: Enterprise
- Initial settings of standard/industry solution (program) to start accounting
- Input of opening balances / the help when entering opening balances
- Data transfer from the previous automation systems
- Training in group at office of the customer