IV-service (1C:CRM CORP)

The Following Functions Were Automated:

• Purchases (supply) and vendor relationship management
• Settlement with suppliers
• Purchase planning
• Vendor relationship management
• Supply chain management
• Sales management, logistics and transport (SFM, WMS, TMS)
• Sales (sale), service, marketing
• Settlement with buyers
• Order placement of buyers
• Retail
• Sales accounting of Inventories
• Formation of the diagram of receipt of payments
• Pricing, price lists
• Finance, management accounting, monitoring of indicators
• Data analysis and forecasting
• Monitoring and analysis of key indicators of activity of the enterprise

Maintenance:

• Preferential support of 1C:ITS is issued (for the first 3/6 months since the beginning of operation of 1C: Enterprise of PROF version)

Description

Management tools are provided in the program working time of employee groups; expanded analytics on marketing efforts; integration with means of telecommunications; integration with Internet technologies. In the program account of a contact history with clients, registration of a customer need, scheduling of contacts of clients in real time, operational information transfer between departments, planning of contacts, templates of standard contacts with clients is kept.

The Following Tasks Were Performed:

• Consultations on the choice of the software and options of its maintenance
• Sale of the selected software products
• Delivery of software products in office of the customer
• Software installation on the customer's computers
• Creation of interfaces and sets of user rights
• Initial settings of standard/industry solution (program) to start accounting
• Input of opening balances / the help when entering opening balances
• Individual training at office of the customer