| Customers: Auto world Contractors: System technologies (Chelyabinsk) Product: 1C:CRM CORPНа базе: 1C:CRM PROF Project date: 2013/04
Number of licenses: 55
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Content |
The Following Functions Were Automated:
- Business process management and IT processes
- Business process automation
- Customer relationship management (CRM)
Work on the Adaptation of the Standard Solution
Additional roles under requirements of the customer were configured and new business processes on work with potential and real clients of the customer are adapted and finished
Maintenance:
- The paid agreement 1C:ITS is issued
- Delivery and installation of the delivery of ITS to a workplace of the user is monthly performed
- The Internet version of ITS and Internet services of ITS is used
- Consultation on methodical questions of work with the program of 1C is performed
- Individual or group training to work with an information system of ITS is made
- Updating of the platform and the standard configurations "1C: Enterprise", diagnostics of a status of information base, creation of archive copies is made
- Works on updating of the platform and standard configurations, diagnostics of a status of information base, creation of archive copies are monthly performed
- Consultation on technical issues of work with software products of 1C is performed
The Following Tasks Were Performed:
- Consultations on the choice of the software and options of its maintenance
- Sale of the selected software products
- Delivery of software products in office of the customer
- Software installation on the customer's computers
- Collecting and requirement analysis of the customer to an automated system
- Planning of stages of works, drawing up job schedule
- Methodical ensuring specific features of accounting and management in the automation system (the requirement to adaptation)
- Creation of interfaces and sets of user rights
- Technical implementation of specific features of accounting and management in the automation system (adaptation)
- Integration with other systems based on 1C: Enterprise
- Initial settings of standard/industry solution (program) to start accounting
- Data transfer from the previous automation systems
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