| Customers: Chemical energy industry Production Association Contractors: 1C Yarosoft Product: 1C:CRM PROFProject date: 2013/06
Number of licenses: 20
|
The Following Functions Were Automated:
- Customer relationship management (CRM)
Maintenance:
- Preferential support of 1C:ITS is issued (for the first 3/6 months since the beginning of operation of 1C: Enterprise of PROF version)
- Delivery and installation of the delivery of ITS to a workplace of the user is monthly performed
- Consultation on methodical questions of work with the program of 1C is performed
- Works on updating of the platform and standard configurations, diagnostics of a status of information base, creation of archive copies are monthly performed
The Following Tasks Were Performed:
- Consultations on the choice of the software and options of its maintenance
- Sale of the selected software products
- Delivery of software products in office of the customer
- Software installation on the customer's computers
- Collecting and requirement analysis of the customer to an automated system
- Planning of stages of works, drawing up job schedule
- Creation of interfaces and sets of user rights
- Integration with other systems based on 1C: Enterprise
- Initial settings of standard/industry solution (program) to start accounting
- Input of opening balances / the help when entering opening balances
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