Smartek (1C:CRM PROF)

The Following Functions Were Automated:

• Document flow (ECM)
• Office-work
• Accounting of agreements
• Accounting and control of execution of instructions
• Purchases (supply) and vendor relationship management
• Settlement with suppliers
• Order placement to suppliers
• Purchase planning
• Vendor relationship management
• Accounting of arrival of Inventories
• Business process management and IT processes
• Business process automation
• Customer relationship management (CRM)
• Sales management, logistics and transport (SFM, WMS, TMS)
• Sales (sale), service, marketing
• Analysis of sales of ABC/XYZ
• Settlement with buyers
• Wholesale
• Order placement of buyers
• Sales planning
• Sales accounting of Inventories
• Pricing, price lists
• Warehouse and logistics
• Complete set and disassembling of Inventories
• Control and accounting of serial numbers, expiration dates and certificates
• Reservation of Inventories
• Management of warehouse stocks
• Finance, management accounting, monitoring of indicators
• Monitoring and analysis of key indicators of activity of the enterprise
• Management accounting
• Financial analysis
• Work on the Adaptation of the Standard Solution

• Additional processings, reports and printed forms are created. Data exchange with systems the client bank is implemented.

Maintenance:

• Preferential support of 1C:ITS is issued (for the first 3/6 months since the beginning of operation of 1C: Enterprise of PROF version)
• The paid agreement 1C:ITS is issued
• Delivery and installation of the delivery of ITS to a workplace of the user is monthly performed
• Consultation on methodical questions of work with the program of 1C is performed
• Monthly acquaintance of users with new materials of the ITS PROF is made
• Updating of the platform and the standard configurations "1C: Enterprise", diagnostics of a status of information base, creation of archive copies is made
• Consultation on technical issues of work with software products of 1C is performed

Description

The 1C:Enterprise 8 configuration - "Trade management and customer relations (CRM)" is used

The Following Tasks Were Performed:

• Consultations on the choice of the software and options of its maintenance
• Sale of the selected software products
• Delivery of software products in office of the customer
• Software installation on the customer's computers
• Collecting and requirement analysis of the customer to an automated system
• Planning of stages of works, drawing up job schedule
• Technical implementation of specific features of accounting and management in the automation system (adaptation)
• Integration into third-party automation systems
• Initial settings of standard/industry solution (program) to start accounting
• Input of opening balances / the help when entering opening balances
• Data transfer from the previous automation systems
• Individual training at office of the customer
• Training in group at office of the customer