| Customers: Fur factory Contractors: Vinerproyekt Product: 1C:CRM CORPНа базе: 1C:CRM PROF Project date: 2013/07
Number of licenses: 10
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The Following Functions Were Automated:
- Customer relationship management (CRM)
Maintenance:
- Preferential support of 1C:ITS is issued (for the first 3/6 months since the beginning of operation of 1C: Enterprise of PROF version)
- Delivery and installation of the delivery of ITS to a workplace of the user is monthly performed
- The Internet version of ITS and Internet services of ITS is used
- Consultation on methodical questions of work with the program of 1C is performed
- Monthly acquaintance of users with new materials of the ITS PROF is made
- Setup and check of access to the website of user support users.v8.1c.ru is made
- Updating of the platform and the standard configurations "1C: Enterprise", diagnostics of a status of information base, creation of archive copies is made
- Works on updating of the platform and standard configurations, diagnostics of a status of information base, creation of archive copies are monthly performed
The Following Tasks Were Performed:
- Consultations on the choice of the software and options of its maintenance
- Sale of the selected software products
- Delivery of software products in office of the customer
- Software installation on the customer's computers
- Individual training at office of the customer
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