The Eskhata bank implements a management system for queue

On December 4, 2013 the DAMASCUS company announced start of a management system for queue DAMASCUS-BANK at head office JSC Eskhata Bank of the Republic of Tajikistan.

Project Progress

New level of service was required for bank. The head office of Eskhata Bank in the city of Khujand was decided to be equipped with a management system for queue.

Principal components of a specialized management system for queue DAMASCUS-BANK are developed taking into account specifics of the organizations of the financial and credit sphere therefore specialists of Eskhata Bank already estimated their efficiency in operation. The prerecording module as a part of SUO "DAMASCUS" considerably simplifies relationship of clients with bank as gives an opportunity to select optimal time for service. An order in head department, the pleasant, comfortable atmosphere favorably affect image of bank and promote a customer loyalty.

The designer of reports of an electronic queue of DAMASCUS-BANK allows the management not to lose sight of important criteria of quality of work of operators — such as duration, sequence of service and others. A configurator of graphic design of an electronic queue of DAMASCUS-BANK - the instrument of change of parameters of a system, quite clear for the employees, displayed on monitors.