United Financial Corporation will improve the level of client support

On December 13, 2013 the Tieto company announced transition of United Financial Corporation (UFC) to the new level of client support with Card Suite software implementation.

Project Tasks

The purpose of UFC - creation of a stable software platform which helps to enter the market of the industry of payments with reliable and innovation services. From the moment of the beginning of use of service of support - Platinum support, Tieto booked a number of technical audits based on which it provided the corresponding recommendations promoting process optimization, increase in level of competence of specialists. As a result of UFC significantly improved availability of the services and increased quality of work with clients.

Project Results

"In the presence of experienced specialists and capability to organize work as appropriate, the result will be obvious. After 1-2 months of work in the Platinum support mode we observed improvement of a situation in general, and the Platinum support program was one of the key moments of success. We aim to become one of reliable suppliers of the innovation services, both for existing, and for new clients therefore we are always open for new opportunities", - Vladimer Aslamazishvili, the CEO of United Financial Corporation noted.

"The good result at implementation of services of Platinum support, is always result of close cooperation and trust between both parties. The additional services received by UFC allow to improve quality and to increase stability of the implemented solution and also to expand the available range of services offered clients. Today the processing center of UFC is one of the leading and high-growth participants in the market of Georgia, and I am sure that with Platinum support the processing center has every chance for achievement even more good results", - Mâris Ozolinsh, the director of division of Cards, Tieto Financial Services emphasized.