KDL connects branches to "cloud" services

On December 26, 2013 the company "" announced Business to Дом.ru completion of works on equipment of three offices of the Russian network of private laboratories of KDL Company by telecommunication services as the solution as a part of which high-speed Internet access, the IP telephony and the virtual PBX.

Project Tasks

The main objective of the project - consolidation of three geographically distributed offices of laboratory in the general information network for fast data exchange and better customer service. Home.ru Business" proposed the solution including unlimited Internet access and cloud automatic telephone exchange with a broad spectrum of functionality.

The complete solution "KDL laboratory" will help to receive and transfer quickly medical information, to manage fully traffic and the entering telephone calls and also in real time to control communication expenses and the Internet. Besides, the implemented services allow to exclude purchase costs of office automatic telephone exchange and its service – the equipment necessary for the organization of telephony is placed on the servers "Дом.ru Business", and management happens through "personal account" on the website of the company.

Project Results

"Use of cloud computing allows our clients to receive "turnkey" service, exempting from time and monetary expenditure at start of this business solution, – Dmitry Kozlov, the branch director "Дом.ru" in Tver noted. – We are glad to provide telecom company services which not only provides residents of our city with high-quality laboratory researches, but also is not afraid to implement new technologies in the daily work. Undoubtedly, for laboratory where the most modern equipment is used, both high quality customer service, and the system of internal information exchange created state-of-the-art is necessary. It is sure, our cooperation with "KDL laboratory" will have long-term character, and high quality of services and the system of the round-the-clock technical support will make workflow the most convenient and effective".

"The possibility of operational interaction with the federal center and the main laboratory located in Moscow is very important for our work, - Denis Stolyarov, the director of "KDL laboratory" noted. – Reliable high-speed Internet access which provides us "Дом.ru Business" allows to provide operational information exchange between them. Thanks to cooperation with the operator, work of personnel and quality of the medical services provided at each office of our company in Tver are controlled online as from the center, and foreign partners. Besides, residents of Tver and the Tver region can use our uniform regional multichannel number and to be sure that time waiting of the answer to their call will be minimum. All this allows to provide high standards of service".