RABOS International (Klik-CRM: Sales)

In RABOS International company the implementation project of the CRM system which will allow to implement the uniform standard of work in a partner network of the distributor is completed. Among the main objectives on network functioning automation:

• Creation of uniform base of partners: clients, distributors, producers, competitors;
• Fixation of interaction with partners in the general database, including actions, joint with distributors;
• Support uniform, for the company and distributors, the standard of work with clients, including providing to distributors access to the general base;
• Accurate distribution of access rights in the CRM system for different user groups, including users of the partner companies.

Advantages of the solution "Click: CRM of Sale" when choosing the CRM system of steel:

• Flexibility, speed and visualization of development;
• An opportunity to increase functionality gradually, but in short terms;
• Scalability.

Implementation

Mariel Abad Ramirez, the curator of the project from "MIR-CRM": "Implementation of an information system took place with participation of our specialists. We implemented the "turnkey" CRM project within 4 months. Though, it should be noted, we provided the system prototype advising to tasks to the customer within 1-2 weeks. After that debugging of a system under additional tasks and according to amendments of the client was carried out. After a while after use of the CRM system by the staff of distributor, together with "RABOS Interneshl" we started the second stage - adding of functionality for distributors. This stage was completed in 2 months".

Result of implementation

As a result of implementation of the CRM system "Click: CRM of Sale" were reached all set "RABOS Interneshl" before integrators the tasks. Akimova Alina, the curator of the project from the customer, also notes that on a project success fast creation of a prototype of the CRM solution positively affected the platform Klient-Communicator by specialists of MIR-CRM company.