"The watercolor the Tour" implements the automation equipment of business processes

On January 15, 2014 the 1C:VDGB company announced completion of implementation of software "to 1C: Travel agency" in "TA Akvareltur.

Project Tasks

"The full range of services, variety of offers and a large number of clients became an impulse for automation of activity of our company, - Konstantin Chepkasov, the CEO, THAT Akvarel Tur LLC noted. - According to the recommendation of specialists of "1C:VDGB" we made a choice for benefit of software "1C: Travel agency" were also convinced that this software product perfectly is suitable for our business".

Configuration "1C: Travel agency" it is created on a basis "1C:Enterprise 8" and contains all main opportunities of the standard solution and also additional functionality taking into account specifics of the industry direction.

Project Progress

Before the project on a preparatory stage of works specialists of "1C:VDGB" carried out consulting, revealed the main needs of the tourist operator, considered wishes of company management. Implementation took place in a short time, without separation of employees "TA Watercolor of Tour from their primary activity.

During the project are automated:

• customer relationship management (CRM);
• personnel management and personnel records (HRM);
• personnel records;
• the regulated reporting;
• sales management, logistics and transport (SFM WMS TMS);
• sales (sale), service, marketing:
• analysis of sales of ABC/XYZ;
• settlement with buyers;
• order placement of buyers;
• sales planning;
• formation of the diagram of receipt of payments.

Project Results

The information system helps TA Watercolor of Tour:

• manage requests of tourists taking into account the directions, managers, tours and other;
• manage compound and package tours;
• fill printed forms for agreements with tourists, requests for a tour, permits and different invoices for payment with automatic filling of data of the client and the company;
• control settlement and do the analysis of financial performance according to requests;
• manage settlement with tourists, tour operators and subagents;
• perform automatic sending the SMS and e-mail of messages;
• analyze advertizing efficiency;
• prepare the management reporting;
• manage personnel;
• keep personnel records.

"Before implementation of the software product of firm "1C" in our company the tables created manually were used Microsoft Office Excel. With growth of business we had a need of d to autocomplete numerous primary documents (requests and permits, agreements, etc.), to keep the customer base, to create reports on requests, on settlement, to create managerial and financial statements. As a result of the carried-out automation in "THAT "Watercolor Tour" labor-intensive processes of filling of printed forms for accounting, preparation of documents for clients and report generation and delivery in regulatory authorities of the Russian Federation via the Internet were reduced by 50%. Accounting and personnel department received the convenient tool which considerably reduces a set-up time of necessary documentation. Using automatic sending the SMS and e-mail of messages managers quickly notify clients on new services and interesting actions which are carried out regularly by our company, and about bonuses. Service of the high level, loyalty, honesty and efficiency – style of work of our company. Use of the software product allows us to fulfill much more effectively the obligations to clients and partners and more successfully to develop the business. We thank specialists of the company "1C:VDGB" for consultations, professional implementation and the help in mastering of the solution "1C: Travel agency", - told Konstantin Chepkasov.