Customers: Your furniture Contractors: Elma (Elma, Intelligence Lab, Practice of BPM) Product: ELMA BPM SuiteProject date: 2013/10 - 2014/01
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On January 28, 2014 the ELMA company announced end of the fourth stage of an implementation project of ELMA in Your Furniture company.
Project Results
- basic processes of the company are described;
- the procedures affecting quality customer service are accurately registered;
- the system of operating control as over production process, so over the general of processes of execution of the order is created (using tasks and the system of reports);
- the electronic document management system is implemented.
All processes "are adjusted" to desires and for convenience of each employee of the company who will work in a system.
After implementation and system testing of business process automation operation of a system is begun. Specialists of ELMA held training seminars, including a separate seminar for leadership team of the company – on work with reports. Instructions for accomplishment of the actions necessary for work are developed for each business role (the head, the manager, the secretary, etc.).
The project proceeded two and a half months.