Customers: Seaside agency of aircraft companies (All-Russian network Biletur) Contractors: Maykor (Meykor) Product: Projects of IT outsourcingProject date: 2014/04
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MAYKOR, the all-Russian service provider in the field of outsourcing IT and business processes, will ensure smooth operation of the cash registers in the centers of sales of tickets of JSC Seaside Agency of Aircraft Companies (BILETUR All-Russian network) in Vladivostok.
Cooperation with "The seaside agency of aircraft companies" began in 2012 with service of several cash desks, today MAYKOR gives technical support of the cash register equipment in all sales points of the Vladivostok branch of the agency. Specially by the beginning of a tourist season necessary service works were carried out in order that the equipment functioned without failures in peak of sales.
"Long-term cooperation with MAYKOR company showed efficiency of outsourcing model in problem solving, connected with technical operation of the cash registers. MAYKOR undertook all tasks of ensuring stable functioning of the cash register equipment at our offices in Vladivostok and Artyom that allowed us to minimize practically failures in operation of the equipment, to improve the centralized control over work of sales offices that has a positive impact at the service level of our clients", - Irina Pravilo, the associate director selling transportations of the Vladivostok branch of JSC "Seaside Agency of Aircraft Companies" noted.