Vegas-Lex (Microsoft Lync)

Situation

VEGASLEX has a wide geographically-distributed structure therefore for effective coordination of activity the staff of branches had to leave regularly in business trips to Moscow for carrying out and participation in meetings together with the staff of the Moscow departments. It became obvious that permanent business trips require considerable costs, and the management of branch needed to find a cost optimization method in this direction. In addition, the management set the task to organize process of remote partner interaction.

Solution

Video conferencing system implementation became an optimal solution for the above described tasks.

Within the analysis of offers of an optimal system proposals of different producers and suppliers were considered. Key selection criteria were:

ease of use for end users; image quality; quality and connection speed; ability to integrate with the existing telephone system. As a result the solution Microsoft OCS 2007 R2 was recognized the best. Such choice was caused by the low cost of ownership, easy integration into the solutions and opportunities of reduction in cost of phone calls existing in branch. The lack of need of purchase of the specialized equipment was decisive factor.

Results and advantages of implementation

• Economy on traveling expenses due to carrying out audio-video and web conferences.
• Increase in speed of communications, including due to exchange of fast messages between employees and partners. As a result: operational decision making on a number of organizational issues.
• Increase in level of coordination between the staff of the central branch and heads on places.
• In the first month after implementation cost reduction is notable:

Expense reduction on telephony for 20%. Within the project on implementation of the pilot of OCS 2007 R2 of VEGAS LEX company consultation when implementing the following functionality was rendered:

• setup of the server with the set Microsoft OCS 2007 R2 SE;
• setup of workstations with the unrolled client software for work with Microsoft OCS 2007 R2 SE;
• setup of function of instant messaging;
• setup of function audio-and video calls and a conference between users of OCS 2007 R2 SE;
• implementation of a planning feature and holding web conferences using OCS 2007 R2 SE;
• integration with a telephone system;
• training of employees in use of a new system.

"I want to note high professionalism of specialists of your company. We thank you for qualitative and timely execution of works."

Director of IT strategy and security Zakharchenko Roman Aleksandrovich