Developers: | AGAT-RT |
Technology: | IP telephony |
Octopus 7 - a speech recording system, represent a hardware and software system which in the automatic mode registers and archives the voice information with a possibility of its subsequent listening.
The recording system of a talk "the Octopus 7" works practically with any communications – analog and digital telephone lines, internal ISDN BRI lines of digital stations, networks IP-telefonii, LAN, WAN. The product is provided with certificates of Ministry of Communications and the Ministry of Internal Affairs of the Russian Federation.
"Octopus-7" profitable differs from similar technical solutions:
- allows to administer far off a recording system on any IP network (for example, Internet) and to construct distributed systems of telephone recording.
- gradation of the channels controlled by a system multiply 1. What allows to control necessary number of channels without excess overpayment.
- any number of subscribers without purchase of additional licenses can use a system.
- steadily and adequately works with Windows OS. To listen to a call recording, it is enough to click only one-two keys or to make simple manipulations with a computer mouse. The same concerns also other transactions – sortings, selections, search, copying, removal of telephone recordings.
- to work with a speech recording system, special training or any special skills is not required. The normal user will easily cope with this task.
- the network software of recording systems of the speech "Octopus-7" and his updating is delivered free of charge.
- modules of support of the telephone exchanges used in our country are included in the delivery of the equipment. If necessary developers free of charge adapt a system for telephone recording for specific telecommunication equipment.
- the recording system of a talk of "SPRUT-7" is characterized by high quality.
- all telephone recordings are performed in the most popular *.wav formats or *.mp3 that does convenient their listening. Besides in this case a call recording occupies a minimum space on the hard drive.
Technical specifics of a complex
Among special technical capabilities there are systems:
- it is available to expand any option of such recording systems of the speech – due to accumulation of number of channels on one payment using auxiliary internal modules or installation of the mezzanine standard boards expected 16 telephone lines or two flows of E1.
- call recording, their decoding can be conducted also on facsimile here.
- option of the built-in AON.
Use of a recording system of a talk
- documentation of negotiations
- training of employees in technologies of sales
- to heads – the instrument of control over work of collective.
- collecting of exact data for the marketing analysis,
- the fast conflict resolution between the staff of the company and clients
- identification of information leaks, important for the company.