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Project

"The dispatching service Taxi Infinity" automates business management of the taxi

Customers: Dispatching service Taxi Infinity

Consulting, including managerial and personnel

Product: Infinity Taxi
На базе: Call Center Infinity

Project date: 2014/04  - 2014/06

On June 16, 2014 the Weathervane Sale company announced Infinity Taxi system implementation in Dispatching Service Taxi Infinity company.

Project Results

Marshenkulov Atmir, the director of dispatching service TAXI INFINITY, told: "We the beginning company, and the decision on acquisition of the program was made by us along with start of service. Purchasing the solution Infinity Taxi, we aimed to increase as much as possible customer service quality, feed speed of the machine and comfort of a trip. The quality of the software solution and its compliance to requirements of our business were the main selection terms. For us it was important to purchase that product which will increase our competitiveness, will help us to reach compromise – to make trips profitable and comfortable for our clients and at the same time to get enough profits to pay a decent salary to drivers. We installed the program recently, but changes to the best already are. The built-in system of motivation of Infinity Taxi allows to charge the bonus balls influencing a priority of drivers at distribution of orders. And the convenient mechanism of settlement allows to create the payment system convenient to us. The price of a trip forms on the basis of the passable distance or time in the automatic mode. Possibilities of a taximeter of Infinity allow to consider permanent discounts to corporate clients and individuals, weather conditions, speed and time of the movement, idle time duration in traffic jams, etc. The complete transparency of calculations increases trust of our clients. At the moment we test a system and we improve its settings. Further we are going to improve a system, to analyze the market of transportation and to implement new, even more profitable to our drivers and clients of service and rates".