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Project

Rostelecom (Kontur.Diadok)

Customers: Rostelecom

Moscow; Telecommunications and Communications

Contractors: SKB Kontur
Product: Kontur.Diadok

Project date: 2012/12  - 2014/09

The Omsk branch of JSC "Rostelecom" transferred document flow to an electronic form

JSC Rostelecom is the telecommunication group providing services in all segments of the industry market in the territory of the country. The market share of JSC Rostelecom company makes about 53%.

"Essential item of expenditure of the companies providing telecommunication services is support of paper document flow. Every month the operator prints and delivers thousands of closing documents to the corporate clients distributed on different regions of Russia. Specifics of document flow of telecommunication company with corporate clients is that it is separate business process: telecoms provide services therefore cannot bring to the client documents with goods", - Eduard Shiffman, the head of strategic direction of e-document flow of SKB Kontur company tells.

The Omsk branch of JSC "Rostelecom" started the project on system implementation of electronic document management of Kontur.Diadok. The choice, in particular, of SKB Kontur operator was caused by considerable intersection of customer bases of the companies and, therefore, simple connection of partners to a system the Diadoc and also presence at the operator of the ready-made integration solution of the EDMS with a 1C system. Now it is enough to subscribers to have the digital signature certificate to be registered in the EDMS and to begin to receive legally significant documents.

"In our customer base more than 63 thousand accounts monthly form. Electronic accounts we already send more than 10% of clients of subscriber bases — Denis Kobzar, the head of department on work with a corporate segment of the Omsk branch of JSC "Rostelecom" tells — e-document flow between the partner companies significantly saves time and means of both parties. We optimize the expenses on printing and delivery of documents. Our subscribers do not need to visit more office of the operator to receive primary documents, to create and send requests on paper".

Now JSC Rostelecom — the participant of e-document flow. It means that any Omsk company client after registration in the Circuit. The Diadoc can receive electronic documents from the Omsk branch "Rostelecom".

"We work about a year in the Circuit. The Diadoc with the Omsk branch of JSC "Rostelecom". Through special service I found some of our partners who already work in the Diadoc. Made the list. This question on consideration in the sales department" — shares impressions the chief accountant of SOT LINE LLC Tatyana Bolshakova.