The credit pipeline Capstone Credit Card in Raiffeisenbank is implemented by Cinimex company
Customers: Raiffeisen Bank Moscow; Financial Services, Investments and Auditing Contractors: Cinimex Product: FICO Capstone Decision Accelerator (CDA)Second product: IBM BPM Express Project date: 2014/03 - 2015/09
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The first stage of the project on development and deployment of the automated credit pipeline Capstone Credit Card(Capstone CC) in Raiffeisenbank Cinimex company in 2009. The choice of the contractor on execution of works was performed on the basis of the tender with tough trebovaniyamisla to compliance of functioning of the solution to the stated business needs of bank. The created raneesistema of processing of requests for credit cards became morally outdated and required upgrade taking into account the growing number of potential clients.
Choosing a Solution
For implementation of the solution the department of architecture of Raiffeisenbank selected the IBMWebSphereProcessServer platform that in many respects predetermined the choice of Cinimex company as the contractor on work. For bank it was the first experience of use of this platform therefore solution development was entrusted the specialists of Cinimex having obshirnympraktichesky experience of creation of systems based on products of world vendor.
Result
Within development of the solution also migration of a system on the IBM BPM platform was implemented, the user interface of a system for a possibility of remote work from tablets in mobile offices for issue of cards is finished and optimized. Besides, specialists of "Cinimex" configured monitoring of actions of users in a system and implemented function of preliminary scoring according to online requests based on scoring system of Capstone Decision Accelerator of FICO company. For business users of the credit pipeline the Cinimex company organized a training on work with a system and also work on transfer to bank colleagues of examination on maintenance and maintenance of a system is carried out.
Within the next 5 years, proshedshikhs the moment of pilot start of the solution in commercial operation, - Maxim Matryonichev, the associate director on work with key clients and partners of Cinimex company, - our employees tells, making use of the expert experience, actively worked on development and improvement of the automated sistemyvydacha credit kartzao Raiffeisenbank. Only for the last year the company implemented about 10 micro projects on development of the credit pipeline Capstone CC. In particular, specialists of Cinimex in partnership with bank performed integration of a system into the database of Bureau of credit histories – three BKI, with the system of counteraction to fraud, analytical reporting system (SAS) and the delivery services kartpo to mail are connected now.
The project on implementation in the system of the new functionality providing the automated support of service of issue to clients of instant credit cards became one of significant for bank, - Andrey Morozov, the head of department of mass market and credit products of Raiffeisenbank Ltd says. - New service of Raiffeisenbank allows to save considerably time of our clients to whom the possibility of obtaining the map within 15 minutes in day of the appeal to bank is available now. Cards of instant issue maintain the same functionality, chto nominal, and does otsutstviyeimen of the owner ikhboly protected in use. In case of loss or theft, it will be more difficult to pay off with such card on the Internet as it will be required to enter a name of her holder. At the same time kliyentynashy bank can use service of instant recard issue now. In general, thanks to innovative solutions in the field of service-oriented architecture and business process modeling, monthly about 20 thousand clients of Raiffeisenbank receive the credit solution within one day".
We are very glad that our mutual long-term cooperation helps Raiffeisenbank to do successful business in a segment of credit services for individuals, – Andrey Sykulev, the CEO of Cinimex company says. - Implementation of the modern high-tech solution allowing to develop and bring quickly to the market new products and services provides to bank competitive advantages in the market and reduces the cost of support of business processes. In the short term specialists of Cinimex will continue work on development of the credit pipeline and implementation of the new functionality increasing efficiency of business process of issue of credit cards to clients of Raiffeisenbank Ltd.
During 2015 a number of the business and significant completions which allowed to expand functionality of the credit pipeline and the UCP platform was carried out. Specialists of "Cinimex" also executed for Raiffeisenbank the project on business process automation of work with "kaptivny banks" on the IBM BPM platform regarding RKO of individuals.