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ЦРТ: SmalLogger Connector

Product
Developers: Center of Speech Technologies (CST)
Last Release Date: 2013/02/12
Technology: Call centers

SmalLogger Connector is a product for the centralized access to audio recordings of network of registrars, reserve storage and processing of audio recordings.

SmalLogger Connector helps to create the centralized base of storage, processing of audio recordings (Forget-me-not of II) and to provide the multi-user centralized access to audio recordings.


Functionality

  • The centralized collecting and storage of audio recordings from network of audioregistrars SmalLogger II
  • Long-term storage of large volumes of audioinformation
  • Easy search of necessary data
  • Report generation
  • Flexible system of differentiation of access rights
  • Import of information from external sources for processing
  • Export of phonograms on external information media