Customers: Unix Medical company Moscow; Pharmaceutics, medicine, health care Contractors: Without involvement of the consultant or not data Product: Avaya IP OfficeProject date: 2014/07 - 2014/09
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On September 22, 2014 the Avaya company announced equipment of branches of Yuniks company the solution AVAYA IPO.
Project Tasks
Because requirements of Yuniks company required significant changes in increase in efficiency of communications, mobility of employees and quality of service, the management makes the decision to equip all branches with the solution AVAYA IPO, using possibilities of the IP telephony, to pass smoothly from the existing analog lines to digital channels, to optimize work of sales department, significantly reducing costs for mobile communication.
The ability to integrate the set communication framework with video solutions was big help Avaya Scopia and Microsoft Lync. Very successful integration into the Polycom ip7000 conference phone.
Project Progress
The company had an opportunity to hold meetings, meetings, actions in real time, without excess travel costs. Main advantages of the solution AVAYA IPO reliability, essential simplicity in installation, adjustment and service, a possibility of big economy of costs for telephone conversations with customers (connection by trunks), the low price of the equipment and competitiveness. Important aspect - effective support from partners of Avaya.
Project Results
- New, more effective methods of the organization of communication based on the IP protocol, including integration into video are implemented;
- Reliability and quality of communications are increased;
- Costs for mobile communication are reduced;
- Costs for fixed telephone communication are reduced;
- Travel costs at the expense of a possibility of holding remote meetings and meetings are reduced.
"Our company today - one of the largest distributors in the Russian market of the medical equipment and supplies. We should provide high-quality services to customers to gain their trust, adequately to participate in large state tenders and to perform on them deliveries. It is important to keep up to date, develop own business. The solutions Avaya, certainly, help us with it, providing qualitative, reliable and modern communication infrastructure", – Anton Polynsky, IT department of Yuniks LLC noted.