Customers: Moscow taxi Contractors: MegaFon Product: Services of telephony and communicationProject date: 2014/10
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For taxi parks the operator offers the full range of services including: fixed connection for dispatcher stations, the SIM card for personnel with support of a voice communication and data transmission, the SIM card for verifon (mobile terminals of payment), Multifon, SMS informing, mobile automatic telephone exchanges or Virtual office and also 4G-routers for providing in inside of the car of the Internet for passengers. In total these services allow to organize high-level service for clients, to support degree of comfortableness of the taxi at the level of the largest megalopolises. Passengers of "mobile taxi" not only order the car via the phone application, but also have an opportunity to look on the way at online-cinema through 4G+ the Wi-Fi-router, and at the end of a trip to pay for delivery with the plastic card.
Striking example of such client MegaFon - one of the largest companies of the taxi industry "MOSTAKSI" which vehicle fleet makes over 600 cars. In plans of "MOSTAKSI" - expansion of a range of services and growth of volume of transportations, including increase in number of cars to 1,000 by the end of 2015. Already now more than 50,000 clients monthly use company services. Such volume of transportations with the high level of quality of customer service requires the complex circuit of interaction and coordination. Therefore each of cars and dispatcher stations of the company is equipped a complex of technical means for fleet management.
"Using any of services industries, we seldom think as far as the quality and efficiency of the rendered services with the advent of mobile communication changed, – the development director of corporate business of Capital branch of JSC "MegaFon" Alexander Krasnov says. – At each stage of your trip from a point "And" in a point of "B" technologies – smartphones, computers, automatic telephone exchange, navigators, payment terminals and still a set of devices which functioning requires mobile communication and the fast Internet are involved now. High-speed Internet is decisive factor when choosing the operator for support of the business connected with traveling today, and MegaFon is the leader in this segment, providing the best 4G+ in the territory of the Capital region".
"The most operational information throughout change and in all working territory is necessary for the taxi driver, the trip can be out of borders of the capital, and in Moscow area the driver should be guided better than the passenger. Without the Internet it is simply impossible to provide our business today, – the chief executive officer of MOSTAKSI company Denis Krivtsov comments. – For this reason as the partner we selected MegaFon. The fast Internet with the large territory of a covering, a ready packet of the services, most necessary for the taxi park, including free Wi-Fi for clients, and the most advantageous offer is a defining factors".