The name of the base system (platform): | RegionSoft CRM |
Developers: | RegionSoft Developer Studio |
Date of the premiere of the system: | 08.10.2014 |
Branches: | Tourism, hotel and restaurant business |
Technology: | CPM, CRM, HRM |
The client and his requirements are in the head of an angle practically of any business. They are of particular importance, so far as concerns the service industry — restaurant business. Each visitor wishes to receive for the money at most of attention and high-quality service. However often there are minor problems which then affect image of an institution. Any misses in the conditions of the developed infokommunikation when without having received the account yet are especially dangerous, the client writes a response in social networks, messengers and other.
The RegionSoft Developer Studio company developed and put in October, 2014 on the market the automation system of RegionSoft Barman restaurants/cafe. A system is intended for the organization of jobs of the waiter, the cook and the administrator of an institution, it allows to control all chain of events from the moment of acceptance of the order before issue of ready dishes and calculation of guests.
A system consists of the interface of the cook and the interface of the waiter with a possibility of expansion to the interface of the administrator. The automation system of restaurant is simple in deployment and mastering that it favorably affects business process and does not bear the inconveniences connected with implementation.
The interface of the waiter allows to support an unlimited number of halls, displays data on interactive maps of halls, includes control of receiving and delivery of orders, advance booking of tables. Also the interface of the waiter allows to accept cash and cashless payments, to support discount cards of visitors.
The interface of the waiter in regime of the administrator gives the chance to manage halls, workshops, the nomenclature of the menu, time of activity of the menu (for example, the menu standard and the menu of a business lunch), the POS settings, a set of operational and analytical reports includes.
The interface of the cook supports an unlimited number of workshops, allows to have the separate monitor for each workshop, includes analysis of orders by cooks, fixing of the cook to a dish and control of standard time of preparation.
Thus, the RegionSoft Barman system is responsible for minimization of human errors in key points of work of an institution: service rates, accuracy of order fulfillment and quality of service. Besides, the administrator (head) of an institution will be able to control personnel using reports, to regulate discipline and to award/deprive of bonuses employees according to the results of work.
Use of a system is aimed, except other, at formation of a positive working environment in an institution. RegionSoft Barman will suit any institution: from small bar to large multiplex restaurant. Technologies of customer service — a point of growth of your success. RegionSoft Barman implementation — pledge of reaching absolutely new level of management of restaurant/bar/cafe.