Soft-Unity implemented 1C:Enterprise 8. Trade management and customer relations (CRM) in "SandiPlus" (Kharkiv)

On November 26, 2014 the Soft-Unity company announced end of the first stage of implementation of an automated system "1C:Enterprise 8. Trade management and customer relations (CRM)" in SandiPlus companies (Kharkiv).

Choosing a Solution

For implementation of policy on improvement of standards of customer service by company management of "SandiPlus" the decision on need of implementation of an automated system with CRM technology elements was made As the company for work on implementation of such system Soft-Unity company whose experience and the deserved statuses speak about reliability and high quality of the rendered services was selected. Specialists of Soft-Unity completed the first stage of implementation of an automated system, having conducted complete examination of a current status of automation at the enterprise. The customer read the requirements to a system:

• instruments of systematization, classification and segmentation of the customer base;
• control automation by sales from the moment of the first address of the client;
• control automation by marketing, holding marketing campaigns;
• tools for the analysis of the customer base.

Consultants of Soft-Unity recommended implementation of the software product "1C:Enterprise 8. Trade management and customer relations (CRM)" which allows to automate in a complex problems of managerial and operational accounting in the companies according to the concept of CRM. Together with the Client configuration also purchased "1C:Enterprise 8.3. License for the server (x86-64)".

Result

After end of the first stage of the project on implementation of the automated CRM system of analytics and programmers of Soft-Unity started implementation of unique requirements of the customer and customization of a system under needs of the enterprise.

Representatives of the company integrator reported TAdviser.