Customers: Moscow Cargo Contractors: Develonica Product: Corporate portal - projects of upgradeProject date: 2014/12
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December 17, 2014. The Develonica company (enters into Softline Group) announced project completion on creation of the website for Moscow Cargo company. The updated Internet resource has modern design and enhanced capabilities for remote interaction of the client with the company.
Choosing a Solution
The enterprise traditionally pays close attention to service quality which directly depends on technological support. Regarding external information resources a trend of the last years is close integration of the websites with internal corporate systems and, as a result, - a possibility of providing different online services to users. Similar solutions allow to accelerate customer service and to increase transparency of the provided services.
As the IT partner of the project the Develonica company which staff has extensive experience of implementation of the websites for the state and commercial organizations of different scale was attracted. Development was conducted using the PHP modx programming language.
Project Results
According to the results of the conducted preproject examination the design concept including models both for public and for an internal part of the website was offered the customer. The "external" website represents the ergonomic resource informing users on services in transportation of loads. The "closed" block gives to users ample opportunities on tracking of loads, payment process management and also on ensuring operational feedback coupling.
Now the Moscow Cargo Internet resource developed by Develonica company implements all tasks set by the customer. The website is adapted for viewing on mobile devices, filled with useful media content: news, articles, overview of trends of aviation market, presentations. The feature for a remote execution of the admission on the territory of a cargo complex was added and the functionality of tracking of the status of a load is expanded – parameters of volume weight are published. For new clients the procedure of delivery and receiving a load is in details described.
Start of a personal account of the client in which such functions as remote armoring of delivery/receiving a load, the scanned images of air waybills, a possibility of viewing balance and the history of payments, account management and expanded tracking of loads will be available will become the next joint stage in development of the external corporate resource "Moscow Cargo".
"Our command was faced by a problem of creation of the website providing the comprehensive information about activity of the company and its services. The website had to provide such modern online opportunities as the notification of clients about a status of their orders and consultation with use of specialized service", – Alexander Rubanov, the CEO of Develonica told about project tasks.
"In addition to visual updating after which the website began look is more modern, the project allowed to expand its functionality. It also was the key task facing us at its development, – Artur Aslikyan, the chief of the department of marketing "Moscow the Cargo" commented on project deliverables. - In a strategy pattern of development of our company by the main aspect of growth the customer focus factor acts. It means that our product and all instruments of work with it are obliged to answer this criterion. If the customer addressed our website - it should obtain the comprehensive information".
Representatives of the company integrator reported TAdviser.