Customers: City settlement center Saratov Saratov; Housing and public utilities, service and household services Contractors: Mayasterisk (myAsterisk) Product: CallBox Contact-centerProject date: 2014/01
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By the company it was made the decision on transition but a digital exchange with creation of call center. The Sall-center was focused on processing of incoming calls and distant receiving to statistics on work of operators. The solution of the company Mayasterisk completely coped with it. Simplicity of setup allowed specialists of the company to configure City settlement center the Sall-center independently.