| Customers: GTS Eurasia Moscow; Logistics and distribution Contractors: Mayasterisk (myAsterisk) Product: CallBox Contact-centerProject date: 2011/04 - 2011/05
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Due to growth of load of operators and insufficient statistics on calls the company looked for the new product meeting the new requirements. After the tested period the decision on a pilot project was made. After a pilot project the call center was entered at full capacity.
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