Customers: Northwest Company Infosvyaz (Stream Telecom) St. Petersburg; Telecommunication and communication Contractors: Mayasterisk (myAsterisk) Product: CallBox Contact-centerProject date: 2012/10 - 2012/12
|
The project included creation of outgoing call center. Special attention was given to statistics on calls as the main tool for job analysis of managers. The solution of the company Mayasterisk coped with the task.