Customers: Budget and Financial Technologies (BFT) Moscow; Information technology Contractors: Mayasterisk (myAsterisk) Product: CallBox Contact-centerProject date: 2013/11 - 2013/12
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At one of offices the call center for outgoing calls was required to organize the companies. Special attention was paid to control of work of operators and an opportunity to change setup of call center depending on requirements. The company undertook all works on setup and maintenance of a product.