OnField (DMReports)

DMReports Is used by Hundreds of the Companies in the World for Tracking of Results of Researches of Work with Clients

OnField is the Mexican company providing solutions and rendering services in the Secret Buyer (Mystery Shopping) area in the territory of North and Latin America.

Project Tasks

OnField company conducts researches as Secret Buyer for the clients, entering collected data into the single system based on 5 principles of service quality. For providing results of researches in a form, evident and simple for understanding and the analysis, they need the effective system of creation of analytical reports.

Project Steps

In 2012 the OnField company addressed DMWorks Systems company for the purpose of the analysis of the existing infrastructure and collected customer requirements to reporting system. In results of the work which is carried out by the companies the decision on integration of DMReports at the party of OnField company using the MySQL database as data source for reports was made. In the course of work it turned out that DMReports completely meets requirements of the customer, therefore introduction of any changes in a product was not required and integration took place within several days. Development tools of reports also satisfied OnField company and with the insignificant help, specialists of the company could develop standard report templates for the clients.

Project Effect

DMReports is used by OnField company for providing evident analytical panels and reports to clients – the companies ordering researches of work with clients in the companies. Several employees of the company use a product for creation of reports, and the web the module is used by hundreds of end customers of OnField company for providing results on the basis of five main criteria. Thanks to differentiation of the rights at the level of the database, OnField could construct standard templates for all clients who, after data entry of authorization in a web the portal, display the data relating only to this client. After the solution of the current tasks for clients of OnField decided to use DMReports for the analysis of activity and the company.