Svyazcom.EIR is added to the platform the module of monitoring of events of service of subscribers - EIR Control

The module "EIR Bonus" works in JSC MTS network — operator in Russia and the CIS countries. The solution uses standard protocols and is easily integrated both with the platform Svyazcom.EIR, and with the systems of other producers.

At the end of 2015 the Svyazcom company complemented the platform Svyazcom.EIR with the module of monitoring of events of service of subscribers — EIR Control.

The module EIR Control helps financial credit institutions (for example, to banks) to fight against fraud concerning the clients. If the mobile device is infected with the malware, EIR Control will notify bank on need to block management of funds from this number.

EIR Control can trace and transfer data on any other suspicious actions with the subscriber's phone. For example, at the subscriber the mobile device changed. The bank obtains information on change of parameters and, in attempt of management of the account via other phone, can carry out repeated verification of data.

Except protection against different fraudulent activity, EIR Control allows to save on SMS traffic. The notification using the SMS is a modern standard in customer service of financial credit institutions. Unfortunately, the bank not always obtains in time information on change of the phone number of the client. As a result SMS which leave in anywhere or other subscriber, what is much worse go. Using EIR Control sending messages by irrelevant numbers is excluded. As a result the customer loyalty raises and costs on SMS traffic are reduced.

How it works

The employee of the bank creates and updates the special list with customer numbers (subscribers of the operator) according to which the module EIR Control collects data.

What can trace EIR Control:

• Change of the SIM card.
• Change of the owner of number.
• Change of the used mobile device.
• Contract cancelation with the subscriber.
• Installation or removal of administrative blocking.
• Inclusion and switching off of readdressing of the SMS or calls.
• Use by the subscriber of the device who is infected with the malware.

Organizes the listed events and the EIR Control parameters from different sources in network of the operator. At will they can be added any other.

Data retrieveds go to financial credit institution. At the same time EIR Control supports flexible configuration of rules of sending. Interaction happens to banks on FTP or SOAP that provides easy and fast connection of the new organizations.

On the basis of data of EIR Control the staff of financial credit institution makes the decision on blocking, additional verification or other necessary actions on the subscriber.

As a result, cellular operators help financial credit institutions to provide protection of clients against different fraudulent activity, improve image and increase loyalty that serves as guarantee of commercial success.