Customers: Gas Industry Insurance Company (SOGAZ) Contractors: Genesys Product: Genesys Outbound VoiceProject date: 2014/06 - 2014/12
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On February 2, 2015 the SOGAZ insurance company announced upgrade of Uniform contact center. As the technological solution products of Genesys company are used [1].
Project Results
The Genesys Outbound Voice system was implemented within the complex project of upgrade.