Customers: MiG (Wholesale) Moscow; Office equipment and office accessories Contractors: AKAM Product: 1C:CRM PROFProject date: 2014/09
Number of licenses: 20
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The Following Functions Were Automated:
- Purchases (supply) and vendor relationship management
- Settlement with suppliers
- Order placement to suppliers
- Accounting of arrival of Inventories
- Formation of the payment schedule to suppliers
- Customer relationship management (CRM)
- Sales management, logistics and transport (SFM, WMS, TMS)
- Sales (sale), service, marketing
- Analysis of sales of ABC/XYZ
- Settlement with buyers
- Commission trade
- Wholesale
- Order placement of buyers
- Retail
- Sales accounting of Inventories
- Formation of the diagram of receipt of payments
- Pricing, price lists
- Warehouse and logistics
- Control and accounting of serial numbers, expiration dates and certificates
- Reservation of Inventories
- Management of warehouse stocks
- Finance, management accounting, monitoring of indicators
- Management accounting
Work on the Adaptation of the Standard Solution
- Setup and completions of business processes
- Completion and creation of new printed forms of documents
- Setup of specifics of sales accounting with Belarus and Kazakhstan
- Setup of interfaces of users
- Setup of integration of automatic telephone exchange and 1C:CRM base based on the 1C software product: Softphone, edition 2
Maintenance:
- Delivery and installation of the delivery of ITS to a workplace of the user is monthly performed
- Consultation on methodical questions of work with the program of 1C is performed
- The paid agreement 1C:ITS is issued
- Preferential support of 1C:ITS is issued (for the first 3/6 months since the beginning of operation of 1C: Enterprise of PROF version)
The Following Tasks Were Performed:
- Consultations on the choice of the software and options of its maintenance
- Software installation on the customer's computers
- Collecting and requirement analysis of the customer to an automated system
- Planning of stages of works, drawing up job schedule
- Methodical ensuring specific features of accounting and management in the automation system (the requirement to adaptation)
- Technical implementation of specific features of accounting and management in the automation system (adaptation)
- Individual training at office of the customer
- Training in group at office of the customer