System element (1C:CRM PROF)

The Following Functions Were Automated:

• Purchases (supply) and vendor relationship management
• Order placement to suppliers
• Vendor relationship management
• Accounting of arrival of Inventories
• Customer relationship management (CRM)
• Sales management, logistics and transport (SFM, WMS, TMS)
• Sales (sale), service, marketing
• Analysis of sales of ABC/XYZ
• Settlement with buyers
• Wholesale
• Order placement of buyers
• Calculation of normative cost value of orders
• Retail
• Sales accounting of Inventories
• Pricing, price lists
• Warehouse and logistics
• Management of warehouse stocks

Maintenance:

• Delivery and installation of the delivery of ITS to a workplace of the user is monthly performed
• Works on updating of the platform and standard configurations, diagnostics of a status of information base, creation of archive copies are monthly performed
• Consultation on methodical questions of work with the program of 1C is performed
• Consultation on technical issues of work with software products of 1C is performed
• Preferential support of 1C:ITS is issued (for the first 3/6 months since the beginning of operation of 1C: Enterprise of PROF version)

The Following Tasks Were Performed:

• Consultations on the choice of the software and options of its maintenance
• Sale of the selected software products
• Delivery of software products in office of the customer
• Software installation on the customer's computers
• Collecting and requirement analysis of the customer to an automated system
• Creation of interfaces and sets of user rights
• Integration with other systems based on 1C: Enterprise
• Initial settings of standard/industry solution (program) to start accounting
• Data transfer from the previous automation systems
• Individual training at office of the customer