The name of the base system (platform): | LiveTex Omnichannel Service of communication with visitors of the website online |
Developers: | LiveTex (Layvteks) |
Date of the premiere of the system: | 2015/03/04 |
Technology: | Office applications, Development tools of applications |
LiveTex Mobile SDK is business solution for embedding of a chat in mobile application.
LiveTex Mobile SDK is focused, first of all, on the large companies which are looking for new channels for communication with the mobile audience: banking sector, online retailers, service providers.
On March 4, 2015 the LiveTex company announced an output to the market of the solution - the m-commerce messenger for a customer support.
LiveTex Mobile SDK suggests users to communicate with representatives of the company online in the application: to quickly receive answers to the questions and to solve problems, using a communication method, usual for the smartphone, – the messenger. For business it is the simple and profitable communication channel with mobile audience; instrument of increase in loyalty and conversion of transitions of mobile users to the next stages of a funnel of sales.
Software interface window on the screen of the smartphone, 2015
In addition to large business the solution will be to interestingly mobile developers. Support in the application – an opportunity to receive a constructive feedback, to avoid negative previews after the publication of the application in shops a solution of the majority of questions of users directly and operational elimination of errors.
Possibilities of LiveTex Mobile SDK include correspondence of the user with the manager, the choice of department or the specific employee, sending files, viewing history of correspondence, a possibility of job evaluation of the operator and the push-message.
The solution is available to clients of LiveTex without additional payment within licenses.
LiveTex Mobile SDK dostupnen for iOS, Android and Windows Phone.