Triumf Media Group transfers customer service to "cloud"

On March 17, 2015 it became known of the project of inclusion of De Novo IaaS-service: Clouds in Triumph of Media of Groups company. Integrator and provider De Novo company.

Project Tasks

"The triumph of media of groups" places in a cloud IT services, key for the business, therefore selected De Novo as the supplier of a cloud service.

Movie theater of Triumph of Media of Groups network, 2014

Project Progress

Customer relationship management system (CRM) and billing system - fundamental IT services in business processes "Triumph of media of groups". Integration of these two systems ensures functioning of a bonus system – the central program item of loyalty of Cinema Planet network. Availability of IT is vital for online sale and armoring of tickets "Triumph of media of groups" - about 50 thousand requests are daily processed.

"The system of sale and armoring of tickets – a final link in the course of purchase of the ticket, – Evgeny Medvedsky, the Head of Department of IT "Triumph of media of groups" told. – For ensuring high availability of this system we needed the reliable partner who became De Novo company. In selection process we analyzed many options, but economic attractiveness of De Novo services and excellent reputation of this provider became decisive arguments in his advantage".

Project Results

De Novo of a system of the customer working in the Cloud will carry out, on average, about 400 thousand transactions a month and to service 700 thousand clients of network. With project completion infrastructure "The triumph of media of groups" does not depend for online users on other nodes.

"Trouble-free operation of our Cloud attracts the enterprises which business processes depend on availability of IT services, – Maxim Ageev, the CEO of De Novo noted. – In return, we offer the Ukrainian business the quality of service checked by time and the market, providing implementation of difficult IT tasks even in the conditions of acute shortage of means".