Technoserv: the mobile solution for collecting of debt

Technoserv: the mobile solution for collecting of debt - IT solution for automation of collecting of debt on departure.

On March 19, 2015 announced Technoserv Consulting an output to the market of IT solution for automation of collecting of debt on departure.

Advantages

The mobile solution for automation of collecting of debt is intended for banks and the collection agencies. The IT system represents integrated solution on the Oracle Siebel CRM platform and the TMS logistics system. Its use helps to bring work with debtors to qualitatively other level. In particular, IT solution helps to plan and conduct work with debtors on departure, thereby cutting down maintenance expenses of the "bad" credits and increasing efficiency of collecting of debts.

The mobile solution for collecting of debt is created for each employee by an optimal route of visits of debtors taking into account distances, transit time, priorities. IT solution allows to reveal in a certain territory of the "anchor" debtor with the most large debt and to pick up territorially close addresses of other debtors which visit will be reasonable. At the same time on the mobile device employees always have necessary information on the debtor from CRM — a contact information, the size and term of debt and so forth. Having fulfilled departure, collectors have an opportunity to reflect its result in a system.

The mobile solution controls movements of the employees working with debtors and timeliness of accomplishment of tasks by them. Information management is organized so that to minimize risks of date leak — for information on debtors used at daily work planning of the execution creditor the specialized server is taken away. At the end of the working day all initial data are destroyed.

"Today work with debtors came to the forefront for many banks, and in the nearest future this task will only be more relevant. Having wide experience in automation of collection activity, our company developed IT solution, powerful and available at cost, which supports such important process as work with debtors on departure. As shows our experience, this segment of collection activity is insufficiently automated and contains big reserves for increase in efficiency. In scales of large bank it gives significant economy" — Olga Rubtsova, the deputy CEO for work with the financial sector noted Technoserv Consulting.