The order of products on the Internet in Moscow

Duck-bill

Shop: Duck-bill

Website / mobile application: there are a website and the application.

Design and design: conveniently and it is clear, there is search string.

Information on special offers: on the first page there is a big banner with seasonal products and there are icons with the burning discounts. Feeling of shop with red price labels.

Description and photo of a product: the complete name is specified, the description of a form, color and taste of a product, its nutritious properties is given. There is information on a method and storage lives. At fruit and vegetables the manufacturing country and nutrition value are not specified. Photos are.

Responses about goods: is, there is a system of assessment on a five-star scale.

Possibility of comparison of goods of one group: no. At a wide choice of goods it is very inconvenient, and comparison can be made only browsing products several times or having added to a panel favorites together with other products.

Virtual basket: when choosing goods on a basket only the quantity is displayed, there is no total cost. It is impossible to browse a basket in a pop-up window, return happens on the refreshed page. There is a control function by a basket: add, delete.

Information on the order: there is an opportunity to browse the history of orders and to save templates of baskets. The panel is elected.

Purchase design: step-by-step. Only the registered user can issue the order. It is possible to add several delivery addresses, to select date and a period of time of delivery. Within several hours after a design there is an order confirmation by the operator.

Minimum amount of the order: 2000 rubles.

Payment methods: cash to the courier or the card through network.

Delivery: paid, it is free early morning hours, from 149 to 349 rubles in a zavisomost of delivery time. For an hour before delivery the courier announces the visit ringing.

Information for users: on the website there is a section on news of the company, in the application there is a scanner for scanning of the barcode of goods. convenient sections where goods are conveniently sorted by groups. It is possible to create a personal account, on the website there is a section with recipes.

Minuses:

• there is no opportunity for convenient comparison of products
• the excessive number of red price labels and special offers when opening any section of the directory
• when choosing products there is no opportunity to trace the total amount of purchase

Pluses:

• the wide choice of products, in addition is sections with goods of other categories
• gradation of delivery cost depending on time
• it is a lot of actions and special offers.

Final impression: the best choice for the order of food on the Internet, though is far from an ideal.

Seventh continent

Shop: Seventh continent (7cont.ru)

Website / mobile application: the order via the website, there is no mobile application

Design and design: conveniently and simply, it is easy to be guided in a product catalog and information on services.

Information on special offers: on the first page there are icons with best-sellers of sales.

Description and photo of a product: the name of a product complete, the description of goods is absent. Information on the manufacturing country is practically absent. Photos are. After the choice of goods return happens in the beginning of the directory that is very inconvenient. It is necessary to remember where the last search ended.

Responses about goods: no.

An opportunity to compare goods: no that is not convenient at the wide range of goods - there is a wish to have an opportunity to compare products of one class from different producers. At the same time on the website there is no function also to add to favorites. It turns out that only in a basket it is possible to make final comparison of products.

Virtual basket: when choosing products on a panel of a basket the quantity of products is displayed. The basket can be browsed in a pop-up window. There are control functions by a basket (to delete, count, clean)

Information on the order: it is possible to create a basket template after registration.

Purchase design: available only to the registered users. It is possible to select date and a period of time of delivery. After order placement a system confirms delivery time, and in several hours the operator for change of delivery time calls back. In our case, one more call from the operator of shop who announced lack of some positions and suggested to replace them by phone arrived next day.

Payment methods: to the courier cash and card. Payment on the Internet is impossible. Non-cash payment is possible only as money transfer into the account.

Delivery: at the order up to 1999 rubles delivery of 300 rubles, is from above free (within MKAD). For an hour before the termination of delivery time the driver courier called and announced that he will be late for 30-40 minutes. As a result the delay was for 70 minutes. The shop has a shipment at own expense service.

Information for users: it is possible to create templates of baskets, on the website there is a delivery of mineral water. In addition to phone of a hot line, there is a feedback service - the answer to a question comes to e-mail box.

Minuses:

• the main minus lack of some goods and need of their replacement by phone (it is necessary to make quickly the decision, there is no opportunity to see and compare)
• change of delivery time and delay of the courier
• as a result a large number of calls after order placement
• null information about goods in the directory

Pluses:

• big directory of goods
• free delivery at a minimum amount of the order
• food prices are same, as in shop

General impressions: Bad logistics, after the order it is impossible to relax and it is necessary to make many additional actions.

Fresh (MyFresh.ru)

Shop: Fresh (MyFresh.ru)

Website / mobile application: there are a website, mobile application. Inconvenience: in case of refining of details about services the application sends to information on the website.

Design and design: convenient directory of services in use and directory of goods. Clear management system for the directory.

Information on special offers: on the first page, before use of the directory one or two offers with goods cost appear.

Description and photo of a product: the complete name of a product, its main characteristics, the description with indication of a method and a production site, structure of a product, conditions and storage life, and its nutrition value is specified. All products have photos. It is difficult to estimate goods on weight according to the photo. The ordered apples obviously did not correspond to the picture (uneven fruits, with impregnations, apples very strongly differed from each other by the size). Products from cookery are not followed by the instruction with a preparation method.

Responses about goods: is

Possibility of comparison of goods: no, for this shop is also not obligatory because of a limited number of producers and supplying countries.

Virtual basket: in selection process of goods the icon on a panel displays only goods quantity without total cost. The basket can be opened and browsed in a pop-up window. When viewing a basket it is possible to manage purchase (to delete, postpone, browse favorites).

Minimum amount of the order: 2000 rubles. But it is not the amount for a free delivery!

Information on the order: remains, the template cannot be made, but there is an option of preserving of information in a tab favorites. There is no function to print or send information on the order.

Purchase design: step-by-step. Only the registered user can issue. There is an opportunity to add several addresses for delivery, to select date and the time period. The notification on order placement arrive on the e-mail address and the SMS message.

Payment methods: to the courier the possibility of payment by the card in network through the payment page of bank is cash or the plastic card.

Delivery: it is performed across Moscow and area. Across Moscow delivery of 300 rubles at the order for the amount is less than 3500 rubles. Rather expensively in comparison with other shops. A free delivery only upon the first purchase and at the amount over 3500 rub. Delivery is performed within 24 hours, the SMS notification comes previously with the phone number of the courier. Everything occurs without delay.

System of discounts, privileges: there are programs of privileges for regular customers.

Information for the user: there is a function forgot the password, the password is sent on mail and the SMS message. On the website there is main information on the company, it is possible to create a personal account. There is a feedback service. But by phone to specify information it appeared quicker.

Minuses:

• the choice of products is limited
• the price label is higher than an average
• the amount of a basket for free delivery is high (3500 rubles)
• it is difficult to estimate a weighed out product according to the photo
• there are no instructions for preparation of products from the cookery undressed

Pluses:

• self-produced products, organic and farmer goods of high quality
• an opportunity to study the complete information about goods
• convenient service of the order, product delivery

General impression: narrow range. It is possible to use sometimes for the order of some products if to believe in their high quality.