Developers: | Delta Interactive |
Date of the premiere of the system: | 2015/03/24 |
Technology: | CRM, SaaS - Software as service |
Delta CRM is the cloud system for automation of sales department allowing to configure independently game mechanics in a command.
On March 20, 2015 the Delta Interactive company announced release of the Delta CRM system[1].
Service helps to automate process of ascension of the employee on a career ladder, to make it similar to pumping of the character in a computer game. This technology gained world recognition as it is an effective technique of training and motivation of personnel, in particular the younger generation well familiar with computer games.
As a part of Delta CRM a functionality arsenal for the organization of sales in the small companies:
- customer accounting and finance,
- creation of a funnel of sales
- maintaining transactions,
- integration with the IP telephony and the website,
- creation and document storage,
- personnel management,
- business process automation
- other.
All functionality is provided according to the SaaS model and is available after registration on the system website.
Feature of a system - data view in the form of a corporate social platform.
All information necessary for work of employees:
- relevant tasks and transactions,
- history of events,
- marks about achievements
- awards
are stored on personal pages, similar to pages in social networks. It increases the involvement of employees into workflow and allows to be guided freely in the interface from first minutes of work.